Return & Exchange policy


Our goal is to make sure you are completely satisfied with the items you order and your experience with Depending on the reason for the return and the condition of the product, there may be several options available to you.

 以下 返品交換につきましての弊社規定条件です。

Please note, that all items must be unworn and unwashed.

 返品、交換の商品につきましては新品の状態でのみご対応いたします。

• You will be responsible for paying postage on any returns or exchanges.

返品、交換につきましての配送料は購買者様の負担となります。

• Refunds for store credit only. 

返金につきましては弊店の商品券にてのご返金になります。

• If you would like to return an item for for any reason other than mispacked or defective products, we can issue store credit in the form of an electronic gift card that you can use towards a future purchase. The store credit applied is for the purchase price of the product only and does not include any shipping fees charged for delivery. The store credit gift cards do not expire and can be used with a discount code. 

• You will have 15 days from delivery of your package to file a return claim with customer service. 

返品交換対応期間は商品到着後15日以内とさせていただきます。

• If a product you receive is damaged during shipment, or is not what you ordered, we can send a replacement. We will provide a prepaid return please contact us and we will let you know next steps. As soon as we can see there's an update on the tracking back to our facility we will send out a replacement. 

• If the item you’d like to return was ordered more than 15 days ago, the item is no longer for available for sale, or if the item was purchased using store credit as part of a previous exchange, we cannot accept the return or issue a refund for any reason.

 

For questions on returns, please email us at sushiritual1@gmail.com and we will get back to you within 24 hours.